Purely Reactive

I have been struggling with others (”with” both in the sense “together with” and “at odds with”) on how open the CUNY Academic Commons should be. This is hard stuff.

Why? I realize, with some chagrin, that I do not embrace a wholly open conception of the Commons. I am against closed doors and gated communities — password protected sites, proprietary software circumscribing proprietary holdings — but I also resist the sense that anything goes. As I said to one colleague, how would we feel if the CUNY Academic Commons (emphasis presumably on the adjective) were swamped by bureaucrats or undergrads (looking for places to bureaucratize or socialize respectively)?

I don’t consider that a wholly rhetorical question. Enamored of the alternative space(s) for intellectual property created by the Creative Commons, I felt sympathy as well as trepidation when I read a mockery of its core values expressed in the now-notorious (and anthologized) “Letter to the Commons”:

We appreciate and admire the determination with which you nurture your garden of licences. The proliferation and variety of flowering contracts and clauses in your hothouses is astounding. But we find the paradox of a space that is called a commons and yet so fenced in, and in so many ways, somewhat intriguing. The number of times we had to ask for permission, and the number of security check posts we had to negotiate to enter even a corner of your commons was impressive. And each time we were at an exit we were thoroughly searched, just in case we had not pilfered something, or left some trace of a noxious weed by mistake into your fragile ecosystem. Sometimes, we found that when people spoke of ‘Common Property’ it was hard to know where the commons ended and where property began.

There is some mischief but some justice in such comments.

I would feel more vulnerable to the veiled charges of hypocrisy and elitism if I were a person of principles. I’m not. Like a good rhetorician (and latter-day Sophist), I regard everything as contingent: a product of the people involved, the circumstances at hand, the matters of the moment. Intention (that will-o’-the-wisp) does matter to me, and I think it should matter to the Commons. In our particular case, we have framed a mission statement, and we should be guided by it (or amend it if we choose not to be).

There we’re explicit that the Commons is primarily intended for faculty, and as a place to “to support faculty initiatives and build community through the use(s) of technology in teaching and learning”; the intention is to “nurture faculty development through sharing replicable materials and best practices.” (These are ambitious goals, but they are also clear about not trying to be all things to all people, an ambition I don’t have.)

I think invoking the mission statement helps us in other ways: that its first words are “The Academic Commons of The City University of New York” justifies our requiring a CUNY email address for those who log in and post. The emphasis on the core mission of the University, teaching and learning, also helps to set (admittedly flexible) boundaries on the use of the Commons by students, administration, and staff, hedges against such admittedly far-flung scenarios as its getting swamped by undergrads or bureaucrats.

I do not think there is a contradiction between being a public site and having an intended audience. That may mean we are not absolutely open, but I then I don’t believe in absolutes.

The ubiquity of information, combined with what’s happened in the economy (an economy that, like Monty Python’s flying sheep, did not so much fly as plummet), has spurred another round of discussions around what teachers (and colleges and universities) are good for. Drew Gilpin Faust’s  “Crossroads” piece in the New York Times — “The University’s Crisis of Purpose” – is an example, one that tries (strains?) to rise above utilitarian demands to articulate a higher calling for institutions of higher learning. Yes, goes the gist, a college education is important for getting a better job or income and also for keeping up with Joneses — especially the Joneses (whatever their names actually are) in Europe and Asia — but a college education is so much more than that. So it’s said. But not very well. We are so lame about saying what that “more” is. Less lame or at least time-honored attempts — notably Newman’s Idea of a University — would sagely note the effort has been going on forever (in Newman’s case, as justification for borrowing from “pagans and unbelievers” and even Protestants).

Something similar happened when open education and/or online education got a lot of supposedly smart people struggling to say what the role of the instructor is or should be. And we’re in another such cycle. One listserv I’m on has noted that the upswing in enrollments and the downturn in the economy have made online instruction the “cutest kitten on the block” right now. With everyone from Arnold Schwarzenegger to Barak Obama touting online education, reporters are once again asking what the prospects are for some kind of turned corner. While important steps like Cape Town Open Education Declaration seem not to be on their radar, ventures like the University of the People are, and so some are asking why we need to bother with bothersome things like accreditation. Inevitably, when they hear of PLEs and the like, they ask if we even need to bother with the instructors.

I always have some dread of as well as interest in the discussions that ensue. There’s lots of talk about the importance of making sure students pass muster — the instructor-level equivalent of the utilitarian issues Drew Gilpin Faust was trying to get beyond at the institutional level. But we weary quickly of talking about instructors as enforcers — too uncool — and that’s when things get really bad. Out come the ineluctable phrases “sage on the stage” and “guide on the side” –  directly connected to my gag reflex at this point — and there’s something already shopworn about the variants like ” sage on the side” and “guide on the stage.” Again, we’re struggling with things we’re not very good at articulating — often, I guess, because we’re being too generic and general.

What we too often don’t get into is how invested we are in what lies behind the notional terms “course” and “instructor” and “student”: so much cultural baggage and historical weight and institutionalized investment that we don’t have to worry about any of them going away soon. We can talk all we want about “communities of practice” and their importance to learning while forgetting that they usually don’t need to be set up. They are so vital that they are almost always already there wherever  learning is going on. There are exceptions, I suppose, but I also suppose that to be a really effective autodidact you have to have an intelligence on the order of someone like George Eliot.

So what happens when you stumble into situations where you have real (social) learning going on without a “course” or “instructor” or “student” — where, moreover, there are  no established alternative structures (e.g., apprenticeships) or even communities (peer/practitioner networks) because the practices are so new?

That’s a situation I think we now face in open education and online learning resources to some extent, with the great shining example (my favorite, anyway) being the CUNY Academic Commons. Still in beta, but due for general release very soon, it has to open itself up to what you might call “community formation”: groups will have to define themselves on the Commons, both practically and conceptually. Some are pre-existing communities of one kind or another, while some are groups just trying to get started. A representative of one of the latter wrote me over the weekend and asked, essentially, who would set that group up. I wrote back to say, essentially, that the Commons was a platform, not a service, but I and others would be willing to help with specific questions.

However inadequate that response might have seemed to the person I was replying to, it represented a leap of faith for me. It’s not as if I only imagine those “others”: there are people I could name right now. The problem is they are already people who have done the lion’s share of the work on the Commons, people approaching burnout. The activity they generate/bear represents an example of Clay Shirky’s power law distributions — as he puts it, “Diversity plus freedom of choice creates inequality, and the greater the diversity, the more extreme the inequality.” Those who accept more responsibility for the Commons, for instance, are going to do so much more than the larger number who want to tend their corner, or to lurk. And that’s fine.

But maybe we could broaden that A-list of people who welcome others, offer help, or share how they set up a group with a group in formation. I wouldn’t want this to be a call for more “leadership” –  such a loaded term. And this would be more subterranean anyway, as befits an online resource. Here it’s not a matter of commanding the spotlight or the megaphone but of reaching out in quiet touches, individual contacts with new arrivals, correspondence across groups and areas of interest. It would have to be motivated by willingness. I guess what I’m hoping for a vast conspiracy of the willing.

Alternative title: Block That Metaphor

I’ve been working on a presentation that is supposed to give some sense of our own dear CUNY Academic Commons to the outside world, and I have to have the requisite visuals. I thought it might be worthwhile to give folks a sense of what I came up with, though this was with more than a little help from Matt Gold et alia.

First, I wanted to show what the Commons is not. Well, not altogether, anyway. There were completing conceptions that did not quite capture all that we wanted the Commons to be.

Competing Conception #1: A Repository of Stuff. For that, I came up with

An image inspired by Borges' "Library of Babel"

and, because Borges’ piece is very much about endlessly receding taxonomies (”To locate book A, consult first book B which indicates A’s position; to locate book B, consult first a book C, and so on to infinity …”), also this:

A taxonomic concept map on how to do taxonomies

Few things could suggest, better than these paired images, that the twin challenges of categorization and location for such a “repository of stuff” are dizzying. But if that conception is not the “right stuff,” neither is the whole-hearted focus on social interaction.

Competing Conceptions #2: The Gathering Place, the Agora, the Hub

It’s not enough to bring people together. Even and especially if you do manage to do that, you may only have a crowd.

Sunbathers at Manhattan Beach

Too much lollygagging? Maybe. Alternatively, I pictured it as part marketplace, part traffic jam.

Hyderabad Traffic and Market

The Commons is not (or not just) a place to come, hang out, interact. This is a more contemporary conception than a static repository, but it does have the enormous challenge of getting people to come and also structuring that activity without getting in the way of it. The watchword for such sites is often “If you build it, they won’t come” — and then what are you going to do?

Well, you could go organic. What these conceptions don’t take in is notions of growth, development, evolution — each a different way of framing the summum bonum of what we wanted the Commons to be and have.

Better Metaphor #1: Roots and Branches. Matt sent me this picture of a well-rooted tree as a possible image for the Commons:

Roots, roots everywhere

Lots of roots, but just one trunk — which reminded me that a stand of trees is often a clonal colony, that tree roots can beget new trunks in rhizome-like fashion. The great example is Pando [from the Latin for "I spread"] – aka the ”Trembling Giant” of Utah (a clonal colony of aspen trees with an interconnected root system that may be the world’s largest organism). I found a picture of those aspens on Wikipedia:

Quaking Aspens

These Quaking Aspens may quake and tremble, but we probably want a better suggestion of activity than that.

Better Metaphor #2: The Beehive.

Matt also sent me Jim Groom’s post “WPMu as Beehive,” which featured this image.

Honeycomb

That, strictly speaking, is not a beehive but a honeycomb — though what better visual way to drive home the point that you could have an organic image/metaphor that foregrounded storage? What I wanted was just such an image, but with some activity in it — some busy bees:

The idea of the beehive is especially useful because it helps to stress that, if you feel forced to choose between the repository and the hub of activity, you’re submitting to a false disjunction. As the beehive reminds us, you can have your storage and your activity too, your honey and your buzz. Social networks are about stuff as well as interaction. Facebook has become the largest collection of photos in the world, for instance. What might a Facebook for academics become?

One good thing about not posting for a while: you’re subjected to so many things to react to that you start to wonder if, taken together, they might add up to something. There were lots of little things that made me think they do, but the big things were The 6th Annual Blended Learning Workshop in Chicago and WordCampEd in CUNY just a couple weeks ago. (For the latter, I’m linking to a recent blog post which is also an omnium gatherum of other posts and commentary on the event.) The former I’ve been in on (as a conference planner) since the beginning (almost since the turn of the century), but it was my first WordCampEd. And I might not have seen what they have in common if we didn’t have the Call for Proposals coming out for our own CUNY IT Conference (the 8th Annual). The test is to come up with a theme that is a big enough umbrella but still says something about where we are and/or where we are headed. For why this year’s theme felt like a no-brainer, I have to go back to CUNY’s problems with Blackboard.

As should be common knowledge by now (and this has certainly been dealt with elsewhere), many if not most of CUNY’s problems with Blackboard were not actually problems with Blackboard (but washed-out bridges to it). That, as far as I’m concerned, is part of the point. The really interesting thing is less the problem(s) than the inadequacy of any single-shot solution. In the wake of the Blackboard outages, a lot of the talk was focused on leaving Blackboard 8 for some other version of Blackboard (versions 6-9) or some other commercial course management system (Angel, Desire2Learn, etc.) or some open source CMS (Sakai, Moodle, etc.). And the problem with these ways of addressing the problem(s) wasn’t really that getting CUNY to switch would be as easy as getting an elephant to do backflips in a closet. It wasn’t even that, at least with commercial platforms, Blackboard (aka Blackborg) could go on assimilating the competition, as when it ate Angel recently. It was that switching CMSs meant trading Tweedledum for Tweedledee. There would be no real gain in functionality. (If you don’t believe me, go comparison shopping at EduTools.)

But that is moot. What the two conferences taught me was that it isn’t about platforms anymore. Well, it is — has to be — but the game has changed. It’s about managing myriad tools and choices now — the flavors of social media you can use with students, the various disciplinary dispensations and constraints, the divergences even and especially within disciplines according to pedagogical style, the powerful centrifugal forces introduced by the students (what they know, want to use, have been exposed to). Decisions about these happen at so many levels — institution, department, instructor, student — that there can be no one ring to rule them all.

If I’m looking for a CMS now, it’s no longer a course management system; it’s a complexity management system. There are a million plates spinning on poles that we have to keep jiggling. There’s the need to balance innovation with resource management, flexibility with planning, choice with some sense of a shared landscape, especially one where effective practices don’t just emerge but can be recognized. (We can only get so far with random acts of innovation.)

Like everything else I think about here lately, this takes me back to the (necessity of the) CUNY Academic Commons. If there is any way we are going to handle all that we must — keeping up, connecting up, sorting out what works (if only for some, or in certain contexts, or whatever other conditons you want to attach) — we have to do that collaboratively. There is no other way. To keep a million plates spinning, you need a lot of pole jigglers.